Terms of Service

These terms govern your use of the websites, mobile and desktop applications and related services (the “Services”) provided by Brainworks, LLC (“Mobileinspectionapps.com,” “we,” “us” or “our”). By creating an account, subscribing, or using the Services, you agree to these terms. If you do not agree, please do not use the Services.

Mobileinspectionapps.com is a private software developer. We are not a home inspection company, not a licensing body, and not affiliated with or representing any government agency, standards organization or insurance carrier.

Who may use the Services

The Services are sold to inspection professionals for business use. You must be at least 18 years old and able to enter into a contract. You are responsible for holding whatever licences, certifications and insurance your jurisdiction requires for the work you perform — we do not verify them, and nothing in the Services grants or implies any credential.

You are responsible for activity under your account and for keeping your sign-in credentials secure. Accounts are for a single inspector unless we agree otherwise in writing.

Subscriptions and billing

• Billing runs through Google Play or the Apple App Store. Your subscription is purchased, renewed and cancelled in the store you subscribed through (Google Play on Android, the App Store on iPhone) under that store’s terms. We verify your subscription status with that store to unlock the Services; we never see or store your payment-card details.
• Renewal. Subscriptions renew automatically until cancelled. Cancel any time in Google Play or the App Store, whichever you subscribed through; access continues to the end of the period you have already paid for.
• Free trials. Where a free trial is offered, the store you subscribe through determines eligibility. A trial converts to a paid subscription unless cancelled before it ends.
• Refunds are handled under the refund policy of the store you subscribed through, Google Play or the Apple App Store.
• Price changes will be notified in advance and take effect at your next renewal. You may cancel rather than accept a new price.

Taking card payments from your clients

Where the Services let you accept card payments, those payments are processed by Stripe, using a Stripe account that belongs to you. You are the merchant of record for every payment your client makes. The money is paid into your account — it does not pass through ours, and we never hold it.

Your Stripe account is governed by Stripe’s own agreement with you. Opening one means accepting Stripe’s terms and meeting its identity and payout requirements. We cannot open, operate, restore or unblock that account for you.

Refunds, chargebacks and disputes are between you, your client and Stripe. A payment is part of the agreement you have with your client, and we are not a party to it. We cannot reverse, release or recover a payment, and any fee charged on a refund or dispute is yours.

Processing fees are set by Stripe and taken from the payment. Any fee we charge for this service is shown to you in the app before you turn card payments on.

Your reports and your data

Your work is yours. You own the inspection reports, photographs, comment text and business information you create with the Services. We claim no ownership of it and do not sell it.

Reports and photographs are stored in your own Google Drive, under your Google account — not on our servers. We hold only the account, subscription, template, comment-library and report-index information described in our Privacy Policy. A consequence worth understanding: if you delete a report from your Drive, or lose access to your Google account, we cannot recover it for you.

You grant us only the limited permission needed to operate the Services on your behalf — storing your files in your Drive, generating your reports and PDFs, and serving the report pages you choose to publish to your clients. Publishing a report creates a link that anyone holding it can open; you decide who receives it.

Professional responsibility

The Services are a tool for producing reports. They are not a substitute for professional judgment, and they do not perform, review or validate an inspection. You are solely responsible for the accuracy, completeness and compliance of every report you produce and deliver, including any narrative text, default wording or template content supplied with the Services and any content you edit or adopt.

Template sections, standards references and comment libraries are starting points. It is your responsibility to confirm that what you deliver meets the standards of practice, contractual obligations and legal requirements that apply to you.

Any inspection agreement is between you and your client. Mobileinspectionapps.com is not a party to it, and the agreement, signature and delivery features are conveniences for recording what you and your client agree — not legal advice, and not a guarantee that any particular agreement or signature is enforceable in your jurisdiction.

Our relationship to you and your clients

Mobileinspectionapps.com is a software company. We are not home inspectors, we do not perform, supervise, review or certify inspections, and we are not responsible in any way for the inspections or other services you provide. Nothing in the Services is professional, legal or engineering advice.

You use the Services as an independent business. Nothing in these terms makes you our employee, contractor, agent, partner, joint venturer or franchisee, and you must not describe yourself as any of those or hold yourself out as acting on our behalf. You are solely responsible for your own agreements, pricing, scheduling and relationships with your clients and their agents.

Where you give us information about other people — for example a client’s or agent’s name, email, phone or a property address entered for scheduling or an inspection agreement — you confirm you are entitled to give it to us for that purpose. We use it only to operate the Services for you, as described in our Privacy Policy.

You will defend and indemnify Mobileinspectionapps.com against claims brought by your clients, their agents, or any other third party arising from the inspections or reports you produce, from your agreements with them, or from information about them that you put into the Services.

Acceptable use

• Do not use the Services unlawfully, or to produce reports you are not qualified to produce.
• Do not upload content you have no right to use, including report or comment wording owned by another company, or standards text you are not licensed to reproduce.
• Do not attempt to access other users’ data, interfere with the Services, or work around subscription or access controls.
• Do not resell or redistribute the Services without our written agreement.
• Do not use any AI model made available through the Services in any way prohibited by the Gemma Prohibited Use Policy at ai.google.dev/gemma/prohibited_use_policy, which forms part of these terms.

We may suspend or end access that breaches these terms, and will normally tell you why and give you an opportunity to put it right where circumstances allow.

Third-party services

The Services rely on Google Drive, Google Play, the Apple App Store, Sign in with Apple, Stripe and other third-party providers. Their availability, terms and pricing are outside our control, and a change or outage on their side can affect the Services. Your use of Google services is governed by Google’s own terms, your use of Apple’s services by Apple’s, and your use of Stripe by Stripe’s.

Some features run a machine-learning model on your own device or in your browser. The model runs locally: the text you search and the audio you dictate are processed on your device and are not sent to us, or to the model’s provider, for that purpose. Gemma is provided under and subject to the Gemma Terms of Use found at ai.google.dev/gemma/terms.

By using the Services you agree that your use of that model is subject to the use restrictions in section 3.2 of the Gemma Terms of Use, including the Gemma Prohibited Use Policy. Those restrictions are a binding part of this agreement, and by the links here you are provided a copy of the Gemma Terms of Use. You may not extract, redistribute or separately publish the model files supplied with the Services except as those terms permit.

Modified model files. The Gemma model we supply has been modified by Brainworks, LLC from the model Google publishes. Those modifications are ours and not Google’s, and Google is not responsible for them. The underlying model remains subject to the Gemma Terms of Use.

Speech recognition. Dictation and clip transcription use OpenAI’s Whisper model; like the model above, it runs locally and your audio is not sent to us or to OpenAI for that purpose. Whisper is made available by OpenAI under the MIT Licence — Copyright © 2022 OpenAI — the full text of which is published with the Whisper project. The model is provided as-is and without warranty, and speech recognition is never perfect: check what it wrote before you publish it.

Time zone data. Scheduling uses time zone data derived from OpenStreetMap data © OpenStreetMap contributors, available under the Open Database Licence (ODbL). The data we derive from it is offered under the same licence, and a copy can be requested from us at any time.

Availability

We work to keep the Services running and improving, but we do not promise uninterrupted or error-free operation. Features may change, and we may retire ones that no longer make sense. Where a change would materially reduce what you are paying for, we will give reasonable notice so you can decide whether to continue.

Keep your own backups of work that matters. Because your reports live in your Google Drive, you already hold the primary copy.

Disclaimer and limitation of liability

To the fullest extent permitted by law, the Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement.

To the fullest extent permitted by law, Mobileinspectionapps.com will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost business, or claims made against you arising from an inspection or a report. Our total liability for any claim relating to the Services is limited to the amount you paid us for the Services in the twelve months before the claim arose.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

Ending your subscription

You may cancel at any time in Google Play or the App Store, whichever you subscribed through. On cancellation or non-payment, access to subscription features ends, but the reports and photographs in your Google Drive remain yours and stay where they are. You can ask us to delete the information we hold at any time — see the Privacy Policy.

Changes to these terms

We may update these terms as the Services change. We will post the updated terms here with a new date, and where changes are material we will give notice through the app or by email. Continuing to use the Services after an update means you accept it.

Governing law

These terms are governed by the laws of the State of Maryland, United States, without regard to its conflict-of-laws rules, and the state and federal courts located in Maryland will have jurisdiction over any dispute, except where applicable law gives you the right to bring a claim elsewhere.

Contact

Questions about these terms? Email admin@mobileinspectionapps.com.

— Updated November 8, 2026